Customer-facing
Customer-facing AI chat trained on your help docs, your pricing and your live data. Handles the easy stuff so your team handles the rest, with full context when it does need to escalate.
What it is
Most chatbots are scripted. They handle the three questions you set up and fall over on the fourth. Customers can spot it in two messages and they don't come back.
We build chat that's actually useful. Trained on your real documentation. Connected to your CRM and order data. Knows when to answer, when to ask and when to hand off to a human with the conversation history attached.
Ready to talk?
A 30-minute call. No pitch deck, no hard sell. We'll talk through what you've got, whether it's a fit, and give you a fixed-price proposal within 24 hours. Every build is scoped properly before anyone touches a keyboard.
Or email ben@workvolve.com if calendars aren't your thing.
Every build gets one fixed price in writing after a short scoping call, before any work starts. The number depends on how many systems are involved and how much logic sits between them, and there is no hourly meter or revised estimate halfway through. For customer-facing businesses, the common starting point is one painful process rather than everything at once.
It depends on the scope, and you get a firm date in writing before you commit. We would rather give you an honest date than a fast one we miss.
The usual trigger is the same customer questions answered manually. We map the process, build the system that does it, test it with the people who have to use it, then hand it over with documentation and walkthroughs.
Yes, once it is paid for. It is built in your own accounts under your own credentials from day one, and the code, workflows, documentation and credentials are all handed over at completion. There are no licence fees, no lock-in, and nothing stops working if we stop working together.
Mostly n8n for workflow automation, the Claude and OpenAI APIs for anything with AI in it, and Next.js with Supabase when a build needs a real interface. We connect to whatever you already run - CRMs, accounting, job management, Microsoft 365 and Google Workspace.
Workvolve is based in Brisbane and works with businesses across Australia. Most delivery happens remotely, so being interstate makes no practical difference to the build.
