Workvolve
Workvolve
12 minutes of manual file noting, done in 90 seconds. Human review built in. Works with your existing phone system. $0.25 per call.
- Spoke to client re: matter - Discussed settlement options - Mentioned physio progress - Will follow up next week - Something about insurer response? - Need to check timeline
[OBC] TO Sarah Mitchell | Re: Liability Update - CL confirmed ongoing physio treatment at Brisbane Physiotherapy, next review 15 April - Discussed preliminary settlement range with insurer (verbal indication $85k-$110k) - Auth received from CL to proceed with updated medical report from Dr Chen - Insurer requested updated work capacity certificate by 22 April - CL advised current pain levels at 6/10, down from 8/10 at last review Key Takeaways Settlement negotiations progressing. CL responsive and engaged. Priority: obtain updated medical and work capacity docs before insurer deadline.
Your fee earner takes a call. The app detects it automatically - no buttons, no setup. Works with Teams Phone, 3CX, RingCentral, and other systems.
The call is transcribed and summarised into a structured file note using your firm's format and legal shorthand. Processing time: 90 seconds.
Your fee earner reads the note, makes any edits, and clicks approve. Nothing posts to your practice management system without human sign-off. Ever.
Generated within 90 seconds of call end, meeting your duty under the Australian Solicitors' Conduct Rules.
Every note is read and approved by a fee earner before it reaches your PMS. No exceptions.
Your call data stays in Australia. Never sent overseas. Never stored longer than needed.
Your client conversations are never used to train AI models. Contractually guaranteed.
Deployed at Australian personal injury firms. 1,750 hours of admin time freed every month.
~80 hours of admin time freed per day
$0.25 per call, all-in API cost
12 minutes saved per call
90-second processing time
| With Workvolve | Other AI note tools | |
|---|---|---|
| Phone system | Works with Teams, 3CX, RingCentral | Often requires phone system change |
| Human review before posting | Always - mandatory | Rarely available |
| Templates per practice area | Custom per matter type | One-size-fits-all |
| AI training on your data | Never - contractually guaranteed | Terms may allow it |
| Pricing model | Flat retainer - doesn't scale with headcount | Per-user monthly ($50-90/user) |
| Price changes | Fixed in contract | Can change with 7 days notice |
| Support | Direct line to the builder | Ticket-based queue |
Covers integration with your phone system and PMS, custom templates for your practice areas, staff training, and 2 weeks of hands-on support.
Your API costs are billed directly by OpenAI and Anthropic - typically $100-300/month depending on call volume. You hold your own keys and see every cent. We don't mark this up.
A 15-person firm doing 300 calls/month pays approximately $570-870/month all-in (retainer + API costs). A 70-person firm doing 1,200 calls/month pays approximately $795-1,100/month all-in.
Your data is always yours. If you ever leave, you keep everything - every file note, every transcript, every template. No vendor dependency. No hostage situation. Your compliance tool isn't going anywhere.
Book a 20-minute call. We'll show you exactly how it works with your phone system and PMS, walk through a real file note output, and give you a quote for your firm.